TERMS AND CONDITIONS

“Iranfarhang” is an online bookshop allied with KEMCO Company. We are committed to customer satisfaction. Our products are sold online with a payment service provided by WorldPay.

 

 

 

To inquire about WorldPay, and its services, and to find about its high security standards regarding your critical and personal information, click here.

 

All of the prices on the site are in US Dollars and all of them include shipping price.

 

You may purchase using almost all worldwide renowned credit cards.

 

 

REFUND AND RETURN POLICY

·        Upon receipt of your order, we will notify you via e-mail of the initiation of your order process, as well as its delivery period.

·        We ship your purchased material(s) by registered airmail within 5 business days from receiving your order.

·        After placing your order, you may cancel it within 48 hours. In case of cancellation, we will pay you a full refund. If not cancelled within the period, your order becomes finalized and you won’t be able to cancel it any more.

·        In case a product in your order becomes unavailable to us, we will notify you by e-mail and pay you a full refund. If part of your order renders unavailable, we will send you a full refund for the unavailable item(s).

·        In case the product(s) you receive don’t match your order, we will either resend the item(s) to you or pay you a full refund of the price of the erroneously shipped item(s).

·        If by delivery or postal service error you don’t receive all or a part of your order, we will either pay you a full refund for the mislaid item(s) or resend the right one(s).

·        If for any reason, you wish to return an item, you will have to send it to Iranfarhang’s address. We'll notify you via e-mail of your refund once we've received and processed the returned item. Upon receiving the returned item, we will pay you back its price excluding the shipping fee, which is 40% of the item’s price.

If you need any more detailed information or assistance, please contact:

 

infofarhang@iranfarhang.com

kemco@free.fr

 

KEMCO SARL

Iranfarhang Department

 11 Allee Des Marronniers

95390 Saint-Prix

France

Tel:  +33- 1- 34 05 80 08

Fax: +33- 1- 34 05 80 09